Wiltshire Wild Sauna is owned by Zoë Rawlings and Laura Rawlings - founded and operating at Park Farm Campsite, Braydon, Swindon, Wiltshire. It aims to provide an authentic wood-fired sauna experience.

How do we collect your data?

• Signing up for our newsletter. We obtain email addresses only to send out occasional marketing offers and updates. 

• Contact form. Your email and message is collected and sent through to email.

• Email data that you provide. When you email us, we will retain your email and our response to it for as long as the business issue remains and there is a legitimate interest. We store this data for up to five years after your last interaction with us, unless you withdraw consent. 

• Face to face contact. If you provided your contact details to us at an event, we may contact you via email, post or telephone. The legal basis for this is legitimate interest. We store this data for up to five years after your last interaction with us, unless you withdraw your consent. 

• Customer satisfaction surveys. We occasionally invite our customers to give feedback to us on how we are doing as a business. These surveys are created in Google forms and are totally anonymous. Responses will be collected in a Google sheet which is only accessible to the founders and owners (Zoë Rawlings and Laura Rawlings). If the survey respondent gives permission, we may use some of the data shared for marketing or impact reporting purposes. 

Customers

We hold the data of all our customers in the Squarespace Acuity booking system. We hold this data under the legal basis of legitimate interest and will send out customers operational information relating to their booking in order to ensure that their experience with us is of the highest possible quality. 

Your rights 

Under the General Data Protection Regulations (GDPR), you have rights as an individual which you can exercise in relation to the information we hold about you. 

These rights are:

• The right to be informed

• The right of access

• The right of rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• Rights in relation to automated decision making and profiling

Accessing your information

Wiltshire Wild Sauna is happy to give people access to their personal information. You can find out if we hold any of your personal information by contacting us, or by making a right of access request under GDPR.

Links to other websites

Although this website only seeks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit. 

Changes to the Privacy Policy

We keep this policy under regular review so you may wish to check it from time to time. We will notify you if any significant changes are made to the policy.

How to contact us

Please email us at hello@wiltshirewildsauna.co.uk

Reviewed 12 August 2024